FAQs

How much does delivery cost?

We offer free worldwide shipping with no minimum order amount. See our delivery information for details.

How do I select a colour and size?

Choose an available colour and size on the product page before adding the item to your cart. Review the selected options, quantity and total in your cart before continuing to checkout.

Who can help with an existing order?

Contact Customer Care and include your order number and the email address used for the order.

Can I machine wash a waxed cotton jacket?

Waxed cotton jackets should be sponge cleaned, rather than machine washed or dry cleaned. Always follow the care label for your particular garment.

Where should I look for the care label?

Check inside the garment and its internal pockets. Follow the item's own care instructions, as materials and treatments vary between products.

How should I store a waxed cotton jacket?

Hang it in a cool, dry place.

What should I do before returning an item?

Read our returns and refunds information and contact Customer Care before sending an item back.